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Your email server may be blocking our emails


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#1 Mark D'Arcy

Mark D'Arcy

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Posted 17 May 2010 - 03:19 AM

We have had some cases where our validation emails are getting blocked at our customers email server. We have made some changes to our configuration that should fix this issue, if you do not receive your validation email within half an hour and it has not been moved to your spam folder please contact FTR Support and we will manually validate your account.

If your country is listed below use the Toll Free Numbers* to contact support.
These numbers are listed with the international prefix for that country, please only dial the number shown.

USA & Canada 1 800 577 8059
Australia 0011 800 3870 3870
United Kingdom 00 800 3870 3870
Hong Kong 001 800 3870 3870
Ireland 00 800 3870 3870
Italy 00 800 3870 3870
Malaysia 00 800 3870 3870
Netherlands 00 800 3870 3870
New Zealand 00 800 3870 3870
Singapore 001 800 3870 3870
South Africa 09 800 3870 3870

If your country is not listed, please phone the
US Primary Support Number +1 321 309 2784


or Ask Us a Question Online

Mark D'Arcy | Senior Systems Engineer | FTR Pty Ltd | Perth, Australia

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