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FTR Reporter stops recording on HP computers

#1 User is online   Mark D'Arcy 

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Posted 31 May 2010 - 06:32 AM

Summary :-
While running on some HP Computers, FTR Reporter 5.3 stops recording or terminates causing a blue screen.

More Information :-
The issue is more frequent when recording video as more data is being written to disk.

Technical Details :-
HP has recognised that the file iastor.sys is an issue on some HP machines when they are writing large amounts of data to the drives.

This issue was first noticed by FTR on an HP Compaq dc7900 Small Form Factor PC.
Solution : -
HP has released patches for this issue, read more and download here:
Intel RAID Driver and Configuration Software
Intel Advanced Host Controller Interface (AHCI) Driver
Mark D'Arcy, Senior Systems Engineer
Support Dept, Perth

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